Refund policy

No Refunds or Exchanges

-Final sale policy: Due to the nature oof our custom handmade items all sales are final.

• Once an item is returned based on circumstance we do not offer cash refunds or exchanges ONLY store credit 
• we encourage customers to carefully review descriptions and sizes before making a purchase. 
• Clearance items and 1 of 1 are not eligible for returns under any circumstances 

Returns based on Circumstances 

• If you believe your item qualifies for return under specific circumstances (defective products or errors in your order), please follow these steps:
• contact us at [ Velvetbysb@gmail.com] with a detailed explanation and photographs of the item 
• We will review your request and notify you of the decision within 5 business days.